Privacy Policy

PRIVACY POLICY
Updated on 19-03-2025

Elevate Footwear ("we", "our" or "us") is committed to protecting your privacy. This privacy policy explains how your personal information is collected, used, and disclosed by Elevate Footwear.
This privacy policy applies to our website and its associated subdomains (collectively, our "Service"). By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

  • Cookie: A small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information.

  • Company: When this policy mentions "Company," "we," "us," or "our," it refers to Elevate Footwear, registered in the United Kingdom, responsible for your information under this privacy policy.

  • Country: The United Kingdom, where Elevate Footwear operates.

  • Customer: Refers to the company, organization, or person that signs up to use the Elevate Footwear Service.

  • Device: Any internet-connected device such as a phone, tablet, or computer that can access Elevate Footwear and its services.

  • IP Address: Every device connected to the internet has a unique number assigned, which can help determine the location from which a device is accessing the internet.

  • Personal Data: Any information that directly, indirectly, or in connection with other information allows for the identification of a natural person.

  • Service: Refers to the services provided by Elevate Footwear.

  • Third-party service: Refers to advertisers, promotional and marketing partners, and others whose products or services may be of interest to you.

  • Website: Elevate Footwear.

  • You: A person or entity registered with Elevate Footwear to use the services.

What Information Do We Collect?

We collect information from you when you:

  • Visit our website

  • Register on our site

  • Place an order

  • Subscribe to our newsletter

  • Respond to a survey

  • Fill out a form

This information may include:

  • Name / Username

  • Phone number

  • Email address

  • Mailing address

  • Billing address

How Do We Use the Information We Collect?

We use the collected information in the following ways:

  • To personalize your experience

  • To improve our website

  • To enhance customer service

  • To process transactions

  • To administer contests, promotions, surveys, or site features

  • To send periodic emails

Do We Share the Information We Collect with Third Parties?

Yes, we may share the information we collect with third parties such as:

  • Advertisers, contest sponsors, promotional and marketing partners

  • Our affiliated companies and business partners

  • Trusted third-party service providers (e.g., payment processors, customer support providers)

  • Government or law enforcement officials if required by law

Where and When is Information Collected?

Elevate Footwear collects personal information directly from you and from third-party sources when required.

How Do We Use Your Email Address?

By submitting your email address, you agree to receive emails from us. You can unsubscribe at any time by clicking on the unsubscribe link in our emails.

How Long Do We Keep Your Information?

We retain your information as long as necessary to provide services to you. If no longer required, we delete or anonymize the data.

How Do We Protect Your Information?

We use Secure Socket Layer (SSL) technology and encryption to protect your data. However, we cannot guarantee absolute security.

Can My Information Be Transferred to Other Countries?

Yes, your data may be transferred outside the UK for processing, provided that adequate safeguards are in place.

Can I Update or Correct My Information?

Yes, you can update or request changes to your personal data by contacting us.

Sale of Business

In the event of a sale or merger, your information may be transferred to the new owner.

Governing Law

This Privacy Policy is governed by the laws of the United Kingdom.

Your Consent

By using our website, you consent to our Privacy Policy.

Third-Party Services

We may display third-party advertisements and include links to third-party websites. We are not responsible for the content or policies of these third-party sites.

Cookies & Tracking Technologies

We use cookies for tracking user activity and improving our service. You may disable cookies in your browser settings.

Children’s Privacy

We do not knowingly collect information from children under 13. Parental guidance is required for minors.

Changes to This Privacy Policy

We may update this policy, and any changes will be posted on our website. Continued use of the website means you accept the updated policy.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Company Information

  • Company Name: FBN Sales Limited

  • Address: Unit D3, 11/F, Luk Hop Industrial Building, No.8 Luk Hop Street, San Po Kong, Hong Kong

  • Company Number: 76712815

  • Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM